Terms and Conditions

Last updated: 7/1/2025

1. Agreement to Terms

By accessing or using the dbclean service (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service. The Service is provided by dbclean ("Company", "we", "us", or "our").

2. Description of Service

dbclean is a data cleaning and preparation platform that provides:

  • CSV data cleaning and format standardization
  • Data validation and error detection
  • Entity resolution and deduplication
  • Outlier and anomaly detection
  • Data transformation and audit trails
  • Quality analytics and reporting
  • API access for automated data processing

3. User Accounts and Registration

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Be responsible for all activities that occur under your account

4. API Usage and Limitations

When using our API, you agree to:

  • Not exceed rate limits or usage quotas
  • Keep your API keys secure and not share them publicly
  • Not use the API for illegal or unauthorized purposes
  • Not attempt to reverse engineer or circumvent our security measures
  • Comply with all applicable laws and regulations

5. Data Processing and Ownership

Regarding data you submit to our Service:

  • You retain ownership of your original data
  • You grant us a license to process your data to provide the Service
  • You are responsible for ensuring you have the right to submit data for processing
  • You must not submit personal data of others without proper consent
  • We will process data in accordance with our Privacy Policy
  • Processed data and cleaning logs may be retained for service improvement

6. Billing and Payments

Our Service operates on a pay-per-use model:

  • You will be charged based on the number of rows processed
  • Billing occurs monthly for usage in the previous month
  • All fees are non-refundable unless otherwise specified
  • We reserve the right to change pricing with 30 days notice
  • Failure to pay may result in service suspension
  • Disputes must be raised within 30 days of billing

7. Prohibited Uses

You may not use our Service to:

  • Process illegal, harmful, or offensive content
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malware, viruses, or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Process data without proper authorization or consent

8. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted service. We may suspend or terminate the Service for maintenance, updates, or other reasons with reasonable notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, dbclean shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any representations or warranties of any kind. We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where our company is registered, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us through our website or by email. We will respond to your inquiries in a timely manner.