1. Introduction
dbclean ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data cleaning and preparation service (the "Service"). Please read this privacy policy carefully.
2. Information We Collect
2.1 Personal Information
We collect personal information you provide directly to us, including:
- Account information (email address, username, password)
- Profile information you choose to provide
- Payment information (processed by third-party payment processors)
- Communication preferences and contact information
2.2 Data You Submit for Processing
We process data you upload to our Service, which may include:
- CSV files and structured data
- Database schemas and metadata
- Data samples for cleaning and analysis
- Custom validation rules and preferences
2.3 Automatically Collected Information
- API usage logs and performance metrics
- IP addresses and device information
- Browser type and operating system
- Usage patterns and feature interactions
- Error logs and debugging information
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our data cleaning Service
- Processing and cleaning your data according to your specifications
- Managing your account and providing customer support
- Processing payments and billing
- Improving our algorithms and Service quality
- Monitoring usage and preventing abuse
- Complying with legal obligations
- Communicating important Service updates
4. Data Processing and Storage
4.1 Data Processing
Your data is processed using advanced AI and machine learning algorithms to:
- Standardize formats and detect inconsistencies
- Perform entity resolution and deduplication
- Identify outliers and anomalies
- Generate quality reports and analytics
4.2 Data Retention
- Original uploaded data is retained for 30 days after processing
- Processed results are stored until you delete them
- Processing logs are kept for up to 1 year for service improvement
- Account information is retained until account deletion
- Billing records are kept as required by law
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: Third-party services that help us operate our platform (authentication, payment processing, hosting)
- Legal Requirements: When required by law, court order, or government request
- Security: To protect the rights, property, or safety of our users or others
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
6. Third-Party Services
Our Service integrates with third-party services:
- Supabase: User authentication and account management
- Stripe: Payment processing (subject to Stripe's privacy policy)
- Google APIs: AI/ML processing services (free tier usage)
- Cloudflare Workers: API hosting and content delivery
These third parties have their own privacy policies and terms of service.
7. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication
- Secure API key management
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain types of processing
- Restriction: Request limitation of processing
To exercise these rights, please contact us through the Service or by email.
9. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain user sessions and authentication
- Remember user preferences and settings
- Analyze Service usage and performance
- Provide personalized experiences
You can control cookie settings through your browser preferences.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us. We are committed to resolving any privacy-related concerns promptly and transparently.